Help CenterA scan is how Eleor measures your visibility in AI assistants — ChatGPT, Perplexity, Gemini, and Grok. Your first one takes about two minutes to set up and a few minutes to run.
Step 1 — Enter your website
From your dashboard, click Run a Scan and enter your website's URL. Eleor pre-fills as much as it can from your site — business name, industry, location — so most fields are a review, not a chore.
Step 2 — Set your business context
This is the most important step, because it shapes every AI prompt we run:
- Target audience — who your ideal client is, in your own words. This becomes "Persona 1" and drives the questions we test.
- Primary service area — Local, Regional, National, or International. A local plumber and a global SaaS get completely different questions and recommendations, so pick honestly.
- What are you really competing for? — optional, but powerful. If your customers would do the job themselves (or just pick a different type of solution entirely), tell us — we'll test those conversations too.
Step 3 — Run it
Click through to start the scan. Here's what happens:
- Crawl — we read up to 200 pages of your site.
- Prompt testing — we generate realistic buyer questions (never naming your business) and ask them to the AI engines, recording whether you appear.
- Scoring — readiness, perception, competitor share of voice, citations, E-E-A-T, and reputation are analyzed.
- Playbook — a prioritized action plan is generated automatically from your results.
A scan usually completes in 10 minutes. You'll land on the Overview, and every tab in the sidebar drills into a different dimension of the results.
What a scan costs
Scans are paid with credits from your monthly plan allowance. A standard scan costs about 100 credits; adding extra personas increases the cost since each persona runs its own set of prompts. The exact cost is always shown before you confirm.
Tips for a useful first scan
- Fill in competitors if you know them — the Competitor Share of Voice analysis is one of the most revealing tabs.
- Add your review/testimonial page URLs in the settings — they strengthen your E-E-A-T evidence.
- Don't over-polish the setup. Run the first scan, look at the results, then refine your context and re-scan. Comparing scans over time is where the real insight lives.